Data Vendor Outage

Incident Report for TriNet

Resolved

Our vendor resolved their issue at 2:40am EST. All services appear to be normal at this time.

Posted May 03, 2018 - 00:01 PDT

Update

Update from our vendor: We are still working with Cisco on a solution and expect to have an update soon.

Posted May 02, 2018 - 16:19 PDT

Monitoring

Update from our vendor: We are working with CISCO on a replacement of both primary and backup networking system components that failed this morning following a system update.

Posted May 02, 2018 - 11:51 PDT

Identified

Our data vendor is currently experiencing an outage. This started at 8 a.m. EDT and is currently being worked on by our vendor. In the meantime, the ability to download data from a credit card is disabled.

Posted May 02, 2018 - 08:51 PDT